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Support & Help

FaceYoga AI - Face Exercise & Skin Analysis

Need Help? We're here to help you get the most out of your face yoga journey. Find answers to common questions about FaceYoga AI below or reach out to our support team.

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Email Support

Get personalized help from our team

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Restore Purchases

Lost your premium status? Use "Restore Purchases" in the app's settings menu.

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Photo Tips

Get better results with our photo-taking guide below.

Frequently Asked Questions

How do I take photos for face analysis?

Tap the camera icon or "New Analysis" button on the home screen. Follow the on-screen guide to take three photos: front view, left side, and right side. Our AI will analyze your facial features and provide a comprehensive face score.

Why isn't the face analysis working properly?

For best results with face analysis:

How do I start a facial exercise routine?

Navigate to the "Daily Exercises" or "Home" tab and browse available exercises. You can filter by area (nose, eyes, jawline, etc.) or follow the featured routine. Tap any exercise to see step-by-step instructions with visual demonstrations. Follow along with the guided timer for proper technique.

How long should I do facial exercises each day?

Most exercises take 2-5 minutes. We recommend starting with 5-10 minutes per day total, targeting different face areas. Consistency is more important than duration. Even 5 minutes daily can show results in 4-6 weeks. Your AI Coach can create a personalized routine based on your goals and available time.

When will I see results?

Results vary by individual, but most users notice subtle improvements within 2-4 weeks of consistent daily practice. More significant visible changes typically appear after 6-8 weeks. Track your progress with before/after photos and face score analytics to monitor improvements objectively.

What's included in FaceYoga AI Premium?

Premium subscription unlocks:

How do I use the AI Coach?

Tap the "AI Coach" icon to start a conversation. You can ask questions like:

The AI considers your face analysis results and progress to give personalized suggestions.

Are facial exercises safe?

Yes, facial exercises are generally safe when performed correctly and gently. Always use gentle pressure and stop if you feel any discomfort or pain. If you have recent facial injuries, skin conditions, or have had recent cosmetic procedures, consult your doctor before starting facial exercises.

Do I need an internet connection?

You need an internet connection for AI face analysis and the AI Coach. However, you can view previously downloaded exercises and follow routines offline. Your progress data will sync when you reconnect.

Technical Support

The app is running slowly or crashing
How do I delete a face analysis?

Go to "Your Progress" and find the analysis session you want to remove. Swipe left on it and tap "Delete." You can also tap on the session to view details and use the delete option from there.

How do I retake my photos?

During the photo capture process, you can tap "Retake" below any photo to capture it again. If you've already completed the analysis, start a new analysis session to take fresh photos and get updated results.

How do I cancel my subscription?

Subscriptions are managed through your App Store or Google Play account:

Cancellation takes effect at the end of your current billing period.

How do I delete my account and data?

Go to Settings → Account → Delete Account. This will permanently delete all your data including photos, analysis history, and progress tracking. Alternatively, email us at mallik.puranjan@gmail.com with the subject "Account Deletion Request" and we'll process your request within 48 hours.

Contact Our Support Team

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